JKKN College of Pharmacy has constituted a Grievance Redressal Committee as per the advice of the AICTE. This committee is focused to solve the grievances of students, staff and parents. The Grievance Redressal Committee has been formulated with following members:
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| S. No. | Name of the Member | Designation | Role |
| 1 | Prof. Dr. V. Senthil | Professor & Principal | Chairman |
| 2 | Prof. Dr. R. Shanmuga Sundaram | Professor & Vice Pincipal | Secretary |
| 3 | Dr. N. Venkateswaramurthy | Professor | Member |
| 4 | Dr. V. Sekar | Professor | Member |
| 5 | Dr. M. Vijayabaskaran | Professor | Member |
| 6 | Dr. S. Bhama | Associate Professor | Woman member |
| 7 | Dr. C. Kalaiyarasi | Associate Professor | Woman member |
| 8 | Mrs. S.M.Vanmathi | Student | Student Member |
The Grievances Redressal Committee ensures that all grievances are timely redressed with fair and acceptable decisions. This committee inquiries and analyses the nature and pattern of the grievances in a strictly confidential manner. Emphasis on procedural fairness is given with a view to “the right to be heard and right to be treated without bias”.
The objectives of the committee are as follows:
- To support the students who are deprived of the services offered by the Institute, for which he/she is entitled
- To make the staff responsive, accountable and courteous in dealing with the students
- To ensure an effective solution to the students’ grievances related to academic matters with an impartial and fair approach
Grievances addressed by the committee for redressal are as follows:
- Grievances related to Academic matters: Grievances pertaining to charging of fees, admission policy, teaching methodology, teaching-learning process, syllabus completion, examination outcomes, delay in conduct of examinations or declaration of results, assessment methodologies, non-transparent or unfair evaluation practices, and quality education.
- Grievances related to Non-Academic matters: Grievances pertaining to discrimination by students from Scheduled Caste, Scheduled Tribes, OBC, women, minority or disabled categories, provision of student amenities, ragging, sexual harassment, and grievances related to classroom and other facilities.
- The students are given contact numbers and e-mail IDs of the members of Grievance Redressal Committee, so that they can communicate with the members with a grievance at any time.
- Suggestion cum complaint box is also placed at the college premises, in which the students can drop grievance letter for redressal, or provide their suggestions in writing for improving the academics and administration in the Institute.
- Online grievance submission facility is also made available for students at: http://5s0t2o.serveravatartmp.com/general-grievances/
- The general grievances can also be emailed to: grievancesjkkncp@gmail.com
- On receipt of specific complains/grievances, the committee discusses the matter and the remedial steps are taken with a fair decision in a timely manner.
